A Answer

In case that the content of information is a fact, correction/deletion is not feasible. Correction/deletion of credit information can only be done by the “Data furnishing company”. As CIC collects and stores the credit information, CIC is not in a position to alter the data, so CIC cannot change the content. In case that the disclosed credit information is factually incorrect and completely unknown, please contact the Data furnishing company. If the disclosed credit information is found out to be incorrect, the Data furnishing company shall correct or delete the information.
For your information, in case that either of the following conditions is met, CIC can request the Data furnishing company to investigate the matter:
In case that the client made an inquiry to the Data furnishing company but it remains unsolved, and there is a possibility that incorrect information is registered.

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  If there is anything unclear, please contact us at “CIC contact information” stated in your copy of “Disclosure report on credit information”.