Disclosure by Postal Mail

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Procedure for Credit Information Disclosure

It takes approximately 3 weeks from arrival of the required documents till shipment of the report.

STEP1

Filling in the Credit Information Disclosure Request Form

Filling in the Credit Information Disclosure Request Form

Please download and print the Credit Information Disclosure Request Form and fill in the required information. For more details, please refer to How to Request Credit Information Disclosure.

STEP2

Preparing Handling Charge (500yen)

Preparing Handling Charge (1,500yen)

Please purchase a disclosure ticket at a convenience store or a fixed-amount postal money order at Japan Post Bank.

STEP3

Request and Personal Identification

Request and Personal Identification

Please prepare required documents including Personal Identification documents. For more details, please refer to How to Request Credit Information Disclosure.

STEP4

Mailing Required Items

Mailing Required Items

Please send by postal mail the credit information disclosure request form, other required items and charges to our “Center for Disclosure by Post” by postal mail.

You keep the credit information disclosed carefully, because the Disclosure Report has the important information concerning your privacy. If you provide or disclose this report to a third party, there is a risk of losing your rights. In no event we will be liable to any party for any inconvenience and damage caused by your such actions. We earnestly ask you to understand and judge the aforementioned by yourself.

How to request Credit Information Disclosure

※We do not provide English Disclosure Reports.

As a rule, the disclosure result will be sent to the address stated on your Certificate of Residence (“Juminhyo”) or Certificate of Seal Registration (“Inkan Toroku Shomeisho”). Therefore, you are required to submit the original Certificate of Residence or Certificate of Seal Registration showing your current address (delivery address).

Please prepare the following items:

  • ①Credit information disclosure request form
  • ②Identification Documents
  • ③Handling charge(Disclosure ticket or fixed-amount postal money order)

①About the Credit Information Disclosure Request Form

Please download and print from the link below, fill in and post it.
※ Print in A4 vertical format, single sided. Please do not change the size.
※ Check □ if you wish your Credit Guidance Index to be disclosed.　(No additional charge applies)

Download the credit information
disclosure request form

If you are unable to print a request form, for example by not having a printer, you can obtain the credit information disclosure request form by the following methods.

①Print at a 7-Eleven storefront

Select “Net Print” on the in-store multi-copy device and type the booking code CIC00015.
More details here (in Japanese only)

②Print at a FamilyMart/Lawson/Ministop storefront

Select “Network Print” on the in-store multi-copy device and type the booking code CIC0000015.
More details here (in Japanese only)

  • Some stores may not have multi-copy devices.
  • Printing cost is to be borne by yourself.

②About Identification Documents

■Please submit a total of 2 documents : one item from [Group A] and one item from [Group B] (items 1.–9.).

  • Only documents, issued by a Japanese government agency or public institution (including health insurance societies) that are currently valid or unexpired, will be accepted.
  • When you make a photocopy, make sure that your name, date of birth, address and expiration date are clearly visible.

【Group A】An original document issued within the past three months
(must show your current address [delivery address])

  • Certificate of Residence (“Juminhyo”)
  • Certificate of Seal Registration (“Inkan Toroku Shomeisho”)

【Group B】A copy of a document showing your name, date of birth, and current address
(must be valid and unexpired).

  • Driver’s License or Driving Record Certificate (* 1)
  • Individual Number Card (My Number Card) (front side with photo only)
  • Passport
  • Health Insurance Eligibility Certificate
  • Basic Resident Registration Card with photo (* 1)
  • Pension Books
  • Disability Certificates
  • Residence Card or Special Permanent Resident Certificate (* 1)
  • Family Register (Full or Extract) issued within the past three months
    (removal records and supplementary family registers are not accepted)

(* 1) If there have been any changes to your address or other information, please also submit a copy of the reverse side.
Handwritten information on the reverse side by the applicant cannot be accepted.

Notes regarding identification documents

  1. Please be sure to submit the original Certificate of Residence (“Juminhyo”) or Certificate of Seal Registration (“Inkan Toroku Shomeisho”) that shows your current address (delivery address).
    • The disclosure report cannot be sent to any address other than the one stated on your Certificate of Residence or Certificate of Seal Registration.
  2. If you request disclosure by your maiden name/byname, please enclose an identification document to confirm the name (such as your family register).
  3. If your registered domicile, Individual Number, basic pension number, or the health insurance code/number is shown, please mask or black out this information.
  4. To strictly protect credit information, we may, at our discretion, request additional identification documents or change the method of delivery. In addition, we may decline to process the disclosure request.
    • The “Notification Card” for your Individual Number cannot be used as an identification document. If you submit a copy of a document containing your Individual Number, we will immediately mask and shred it so that it cannot be restored.
    • This application form and identification documents will be securely disposed of within two months after receipt.
      Please note that submitted documents will not be returned.

③Handling Charge for Disclosure: JPY 500 (tax included)

  • Please choose your method of payment from "Disclosure ticket" (available at convenience stores) or "fixed-amount postal money order".
  • Please send valid ticket/money order. (expiration date is 6 months after the date of issue)

■Disclosure Ticket (Available at convenience stores) Booking Code : 0266417

  • Please purchase a "Disclosure ticket" using a multimedia station at 7-Eleven / Family Mart storefront or Loppi at Lawson / Ministop storefront. (Booking Code is the same for all convenience stores.)
  • A disclosure fee of 500 yen plus an issuance fee will be displayed in the menu.
  • Please note that handling charges are non-refundable.
  • If you need a receipt, please contact JTB HTA Sales Center. (0570-016088) CIC will not issue any receipt. Check how to purchase the disclosure ticket at a convenience store.

■500 JPY Fixed-amount postal money order certificate

  • "Fixed-amount postal money order certificate" is available at Japan Post Bank.
  • An issuance fee prescribed by Japan Postal Bank is added to the face value.
    (*)Depends on the issuance fee for fixed-amount postal money order defined by Japan Post Bank.
    (JPY 200 per each money order as of April 2023)
  • Do not write anything on the "fixed-amount postal money order certificate".

In case the charges enclosed are not correct

If too much charge was enclosed:

Excess fees will be refunded by enclosing a fixed-amount postal money order or postage stamps with the credit information disclosure report.

If the additional charge for “express mail” or “personal delivery (special type)” is not enclosed or is insufficient:

  • We normally send the credit information disclosure report by “simplified registration/confidential,” but it is also possible to send by “express mail” or “personal delivery (special type).” For details, please see below.
    Frequently Asked Questions: Can I choose how I want my credit information disclosure report sent?
  • When either or both of “express mail” and “personal delivery (special type)” are requested but no additional charge is enclosed, we will send you the disclosure result to your current address (delivery address) by simplified registration (confidential).
  • When both “express mail” and “personal delivery (special type)” are requested but only ¥300 additional charge is enclosed, we will send you the disclosure result by personal delivery (special type).
  • When postal stamps are enclosed as additional charge for “express mail” and/or “personal delivery (special type)”, we will send you the disclosure result to your current address (delivery address) by simplified registration (confidential), and return the enclosed stamps together with it.

Delivery of your Credit Information Disclosure Report

Your Credit Information Disclosure Report will be sent to the current address you provided in the disclosure request by “simplified registration (Kan-i Kakitome)” and “Confidential(Shinten) delivery”.
*It takes approximately 3 weeks from arrival of the required documents till shipment of the report.

Disclosure report returned to us

In case you are unable to receive the report, it will be returned to us after designated storage period by the post office. We will keep it for one month after the return date and destroy it after this period. If you would like us to send it again during this custody period, postage will be charged. Please contact our call center in such a case.

Our postal address

If you request disclosure by post, please send your request to the following address.

Zip Code: 160-8375
1-23-7 Nishi-Shinjuku, Shinjuku-ku, Tokyo
Shinjuku First West 15th floor
Credit Information Center Corp., Att. Center for Disclosure by Post

Download the credit information
disclosure request form

FAQ