Disclosure by Postal Mail
Procedure for Credit Information Disclosure
STEP1
Filling in the Credit Information Disclosure Request Form
Please download and print the Credit Information Disclosure Request Form and fill in the required information. For more details, please refer to How to Request Credit Information Disclosure.
STEP2
Preparing Handling Charge (1,500yen)
Please purchase a disclosure ticket at a convenience store or a fixed-amount postal money order at Japan Post Bank.
STEP3
Request and Personal Identification
Please prepare required documents including Personal Identification documents. For more details, please refer to How to Request Credit Information Disclosure.
STEP4
Mailing Required Items
Please send by postal mail the credit information disclosure request form, other required items and charges to our “Center for Disclosure by Post” by postal mail.
It generally takes approximately 10 days from arrival of the required documents till delivery of the report.
You keep the credit information disclosed carefully, because the Disclosure Report has the important information concerning your privacy. If you provide or disclose this report to a third party, there is a risk of losing your rights. In no event we will be liable to any party for any inconvenience and damage caused by your such actions. We earnestly ask you to understand and judge the aforementioned by yourself.
How to request Credit Information Disclosure
※We do not provide English Disclosure Reports.
Please prepare the following items:
- ①Credit information disclosure request form
- ②Identification Documents
- ③Handling charge(Disclosure ticket or fixed-amount postal money order)
①About the Credit Information Disclosure Request Form
Please download and print from the link below, fill in and post it.
※ Print in A4 vertical format, single sided. Please do not change the size.
※ Check □ if you wish your Credit Guidance Index to be disclosed. (No additional charge applies)
If you are unable to print a request form, for example by not having a printer, you can obtain the credit information disclosure request form by the following methods.
①Print at a 7-Eleven storefront
Select “Net Print” on the in-store multi-copy device and type the booking code “CIC00010.”
More details here (in Japanese only)
②Print at a FamilyMart/Lawson/Ministop storefront
Select “Network Print” on the in-store multi-copy device and type the booking code “CIC0000010.
More details here (in Japanese only)
- Some stores may not have multi-copy devices.
- Printing cost is to be borne by yourself.
②About Identification Documents
Please send any two pieces out of the following 11 identification documents.
Documents must be issued by an administrative agency and must be valid at the time of your request.
For identification documents to be provided in form of a copy, please clearly photocopy the side containing your name, date of birth, address and expiration date (if the address is on a different page, that page as well) and enclose with your request.
Please provide two of the following:
- Driver’s license or driving record certificate [Copy of both sides] Any amendments to the information stated must have been made at a governmental institution.
- My Number Card (Individual number card) [Copy of the side with photo only]
- Passport [Copy ※ including the address field]
- Health insurance card [Copy ※ including the address field]
- Basic resident registration card with photo [Copy of both sides] Any amendments to the information stated must have been made at a governmental institution.
- Pension book [Copy ※ including the address field]
- Handicapped person’s book [Copy ※ including the address field]
- Residence card or special permanent resident certificate [Copy of both sides] Any amendments to the information stated must have been made at a governmental institution.
- Certificate of residence (without legal domicile and individual number)
- Family register or its abstract
- Seal certificate
Notes regarding identification documents
- At least one of the identification documents you send us should have your current address provided in the request form.
- If you request disclosure by your maiden name/byname, please enclose an identification document to confirm the name (such as your family register).
- If your legal domicile, individual number, basic pension number and/or health insurance code number are shown on your identification document, please black them out.
- ”Notification Card” for your individual number is not valid as an identification document.
- If you send us any copy of a document carrying your individual number, we will immediately mask and then shred it so that it will not be restored.
- Please understand that we will not return any document you submit.
③Handling Charge
Please purchase a disclosure ticket or a fixed-amount money order for JPY 1,500 (including consumption tax) as a fee for your credit information disclosure report. You can purchase a fixed-amount postal money order at Japan Post Bank.
※A separate fee will be charged for the purchase of a fixed-amount postal money order.
Check how to purchase the disclosure ticket at a convenience store.
In case the charges enclosed are not correct
If too much charge was enclosed:
Excess fees will be refunded by enclosing a fixed-amount postal money order or postage stamps with the credit information disclosure report.
If the additional charge for “express mail” or “personal delivery (special type)” is not enclosed or is insufficient:
- We normally send the credit information disclosure report by “simplified registration/confidential,” but it is also possible to send by “express mail” or “personal delivery (special type).” For details, please see below.
Frequently Asked Questions: Can I choose how I want my credit information disclosure report sent? - When either or both of “express mail” and “personal delivery (special type)” are requested but no additional charge is enclosed, we will send you the disclosure result to your current address (delivery address) by simplified registration (confidential).
- When both “express mail” and “personal delivery (special type)” are requested but only ¥300 additional charge is enclosed, we will send you the disclosure result by personal delivery (special type).
- When postal stamps are enclosed as additional charge for “express mail” and/or “personal delivery (special type)”, we will send you the disclosure result to your current address (delivery address) by simplified registration (confidential), and return the enclosed stamps together with it.
Delivery of disclosure report
We will send the report to the requester by “simplified registration, confidential.” It generally takes approximately 10 days from arrival of the required documents till delivery of the report.
Disclosure report returned to us
In case you are unable to receive the report, it will be returned to us after designated storage period by the post office. We will keep it for one month after the return date and destroy it after this period. If you would like us to send it again during this custody period, postage will be charged. Please contact our call center in such a case.
Our postal address
If you request disclosure by post, please send your request to the following address.
Zip Code: 160-8375
1-23-7 Nishi-Shinjuku, Shinjuku-ku, Tokyo
Shinjuku First West 15th floor
Credit Information Center Corp., Att. Center for Disclosure by Post