よくあるご質問
I have my credit information disclosed and I guess the information is different from the facts.
(開示したのですが、内容が事実と異なっていると思われるのですが？)
カテゴリ
[In English]キーワード
In case that the content of information is a fact, correction/deletion is not feasible.
Correction/deletion of credit information can only be done by the “Data furnishing company”. As CIC collects and stores the credit information, CIC is not in a position to alter the data, so CIC cannot change the content. In case that the disclosed credit information is factually incorrect and completely unknown, please contact the Data furnishing company. If the disclosed credit information is found out to be incorrect, the Data furnishing company shall correct or delete the information.
For your information, in case that either of the following conditions is met, CIC can request the Data furnishing company to investigate the matter:
In case that the client made an inquiry to the Data furnishing company but it remains unsolved, and there is a possibility that incorrect information is registered.
※If there is anything unclear, please contact us at “CIC contact information” stated in your copy of “Disclosure report on credit information”.
情報の内容が事実であれば、訂正・削除はできません。信用情報の訂正・削除は「登録元会社」のみ行うことができます。ＣＩＣは、信用情報を“お預かりしている”立場ですので、内容を変えることはできません。開示された信用情報の内容が事実と異なり、心当たりがない場合は、登録元会社へお問合せください。信用情報に誤りがあることが判明した場合には、登録元会社が訂正・削除を行います。
なお、次の場合にはＣＩＣから登録元会社への調査を実施することができます。
お客様から登録元会社へお問合せを行った結果、解決できない場合であって、かつ誤った信用情報が登録されている可能性がある場合。
※ご不明な点につきましては、お手元の「信用情報開示報告書」に記載の「ＣＩＣ連絡先」までお問合せください。
関連する質問
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Can I choose how I want my credit information disclosure report sent?
(開示報告書の送付方法を指定できますか？ )カテゴリ
[In English]キーワード
We normally send the credit information disclosure report by “simplified registration/confidential,” but it is also possible to send by “express mail” or “personal delivery (special type).” ...詳しく読む
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Is an English version of the Disclosure Report available?
（英語版の開示報告書はありますか？）カテゴリ
[In English]キーワード
We do not provide English Disclosure Reports. ...詳しく読む
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Can the registered information be deleted?
(登録されている情報を削除できるのですか？ )カテゴリ
[In English]キーワード
In case that the content of registered information is a fact, correction/deletion is not feasible. Please also note, depending on the type of information, the retention period exists and the expired information will be automatically deleted. ...詳しく読む
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I’m not sure about my “full name in katakana”or my “phone number” which the credit company registers at CIC for the credit information.
(クレジット会社がCICに登録している私の「カタカナの姓名」や「電話番号」が分からないのですが？)カテゴリ
[In English]キーワード
When searching the customer information, we extract the data where the 3 items namely “full name in katakana”, “birth date” and “phone number” match our records. ...詳しく読む
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My company, a real estate company, etc. ask me to submit the credit Disclosure Report.
(勤務先、不動産会社から開示報告書の提出を求められているのですが？)カテゴリ
[In English]キーワード
You keep the credit information disclosed carefully, because the Disclosure Report has the important information concerning your privacy. ...詳しく読む
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I want to know any reason for being rejected.
（否決された理由を知りたいのですが？）カテゴリ
[In English]キーワード
Each of the credit companies makes a credit granting decision with the in-house credit standards. Therefore we have no knowledge about your application being rejected. ...詳しく読む